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Adding FuseDesk Live Chat to a Squarespace Website

Connect with your prospects and customers right on your Squarespace site using our native live chat. Adding FuseDesk's Live Chat to your Squarespace site can be done in one of three ways. Ideally, you'd use Google Tag Manager, but if you're not, you can add our live chat natively with Squarespace. Adding Live Chat to Keep Reading...

How Do I Toggle My Chat Availability on Mobile?

Just because you have our mobile app installed doesn't mean you always want to be available for chats! If you don’t want to be available for chats, click on your profile icon in the top right, and then toggle off the top option for “Online: Available for chats.” When you are ready to be online Keep Reading...

Connect Instagram to FuseDesk Chat

Connect to your customers with Instagram DM right in FuseDesk chat! To get started, in FuseDesk, head to Settings, Chat Settings. If you've already connected FuseDesk to Facebook, you can simply click to edit your Facebook settings and then click Edit Connections to configure which Instagram accounts and Facebook Pages you want to connect to Keep Reading...

Connecting WhatsApp to FuseDesk with Twilio

In addition to SMS and two way calling, you can use your existing Twilio numbers with WhatsApp right in FuseDesk! To get started, first setup WhatsApp in Twilio. Note that this is a multi-step process and can be a little complicated. If you need a hand, we're happy to help. Once you have created your Keep Reading...