Win more raving fans with the only helpdesk you’ll ever need.

An easy to use customer service platform for all channels.
From your very first support rep to one hundred—and beyond!

Unites your channels, teams and reporting.

Everything in one place.

Unify email, live chat, phone, SMS, and Facebook Messenger.

Free up more time.

Easy to use templates and workflow automation.

Keep customers smiling.

Reports help predict what keeps them happy.

It’s all about the customer.

SALES

Win new customers.

Use FuseDesk to interact with incoming leads. Automate onboarding of new clients.
Create seamless journeys into support.

Get started for free

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SUPPORT

Keep customers happy.

Templates and workflow automation free your agents to spend time where it matters.
With customers, not tickets.

Yes, it’s free to use.

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Better customer experiences made simple.

How do you handle support?
Compare with FuseDesk.

1

Emails fly into FuseDesk

2

FuseDesk turns them into tickets

3

Tickets get intelligently routed

4

Agents use templates for fast resolutions

5

Every issue is accounted for

6

Personalized templates keep it human

7

FuseDesk makes customers smile sooner

8

See instant reports on cases and agents

Sales + support

Engage new leads. Onboard new clients. Support them for the full lifecycle.

No costly add-ons

Supports all channels including email, SMS, phone and Facebook Messenger.

Built for speed and scale

Designed to scale your business and help agents do more with less effort.

CRM Integration

Deep, 2-way integregration for incredible automations and data-sync.

Easier to use

Be up and running in minutes. Intuitive interface with low learning curve.

5-star support

We are available and responsive to our customers. Come, join the family!

  • Mike Weiss
  • Dan Kuschell

Unite your channels, teams and reporting. All-in-one. No nickel and dime add-ons.

Omnichannel

FuseDesk includes all communications in one. You get email, live chat, SMS text messaging, Facebook Messenger, and phone on an integrated platform.

Reports

Get real-time updates on agents, cases and customer satisfaction. See trends that can improve agent training, ratings, sales and profits.

Templates

Agents love templates for emails, texts and notes. Reduce workloads and give customers that personal touch. Keep every outreach on brand!

Automations

Engage website visitors, automate steps and reduce workloads. Help agents to spend more time on upselling, less time on mundane tasks.

CRM

FuseDesk connects with your favorite CRM. Infusionsoft by Keap, ActiveCampaign, and more. Ask about our powerful, simple integrations!

Jeremy Shapiro, Founder, FuseDesk

“What makes us different goes beyond software, having more features or two-way CRM integration. FuseDesk is about being plugged into our customers and seeing them succeed, day in, day out.”

Jeremy Shapiro, founder, FuseDesk

The first and only helpdesk you’ll ever need.

Focus on your customers, not your software. Try FuseDesk absolutely free. No credit cards. No time limit. No obligations. You’re going to love FuseDesk, the new way to helpdesk.