Is Your Funnel Costing You Money?

See How the TOP Info Marketers are using THE Help Desk Add-On of the Infusionsoft Elite to outmaneuver, outrun and leave their competitors in the dust.

“FuseDesk is the back-bone of Customer Support. Utilizing FuseDesk, we reduced our return rate from 18.3% to 10.0%. On a $3.4m launch, that’s $282,200 in saved sales. If you are in this business and don’t use FuseDesk, you are inefficient, give poor customer service and are missing out on a sure winner!”

– Ed Diamond, Diamond Law Center

“FuseDesk is the ultimate platform for automating the post sale customer experience for any Infusionsoft user.”

– Ryan Deiss, Digital Marketer

“We were looking for a seamless solution for our Sales Reps and Customer Service Associates to use. When we heard about FuseDesk we immediately implemented it. The results have been nothing but amazing. Not to mention it’s very easy to use and to implement.”

– Darcy Juarez, GKIC

FuseDesk Helps Info Marketers just like you.

Reduce info product returns, refunds, and chargebacks. Increase Customer Lifetime Value. Keep your members with you longer.

Convert More Prospects

When a prospect reaches out to you during your launch or before buying your info product, they expect to hear back right now and if they don’t… they run for the hills in fear of your company being the next scam.

FuseDesk’s configurable colored “gemstones” on the side show you at a glance which departments and reps are staying on top of their cases… and where help might be needed.

Info Product Support Ticketing is Easier with FuseDesk for Infusionsoft
Info Product Support Ticketing is Easy with FuseDesk for Infusionsoft Leveraging Infusionsoft Templates

Reply Faster with Infusionsoft Templates

Access all of your existing Infusionsoft templates right inside of FuseDesk and create new custom reply templates to handle your most frequently asked questions. Leveraging the powerful Merge Fields and Automation Links built into Infusionsoft, you can personalize your emails, include custom fields such as a customer’s username and password to access a membership site or a tracking number for their product, embed automation links so you can track who clicks on the links you include and more.

Run Automation. Fast and Easy

Leverage the full power of Infusionsoft by running automation and action sets on a contact right from FuseDesk. Need to cancel a subscription, untag someone as a current customer, tag someone as a past customer, remove their site access, and add them to a reactivation campaign? Easy! One Click runs the Infusionsoft Automation set AND saves the results of the action set to their case history.

Information Marketers Love FuseDesk for Infusionsoft with Campaign Builder Automation Right from the Help Desk

“We had terrible customer service; client questions went into black holes. We had unhappy clients and refunds. That all dramatically changed when we implemented FuseDesk! In fact, we constantly get rave reviews for customer service. ROI is equally important and FuseDesk allowed us to handle over 5,000 customers with one support person.”

– Mike Weiss

Simple Two Screen System

With FuseDesk’s simple two screen system designed for non-techies, your reps don’t need to learn Infusionsoft inside and out just to support a customer.

Your support team members simply looks at their FuseDesk case queue, handle a case, repeat.

That’s It. Easy.

Rich Reports Provide Insight

“What Gets Measured Get’s Done” – Peter Drucker

With FuseDesk’s suite of reports, you can easily see how quickly your customer’s requests are getting assigned, responded to, and resolved. You can track how satisfied your customers are. You can even spot trends between reps or departments.

Reports can even be exported, saved, or added directly into your third party dashboards!

Claim Your FREE All-Access Fully-Functional FuseDesk Demo App TODAY!

But don’t just take our word for it…

“Are you looking for a way to reduce your returns? Are you looking for a way to increase your overall customer service experience?

I can assure that your customers are. They deserve it.

My name is Damien Zamora with GoMobile Solutions and I want to share with you a program that we use that has made a HUGE difference in our operations.

It’s called FuseDesk. Jeremy Shapiro built this product from the ground up integrated with Infusionsoft. It streamlines my entire customer service operation and saves a TON of what would otherwise be wasted time.

We’ve done over $4.5m in sales this past year which translates into a lot of customers and there’s NO way that we’d have been able to deal with it as efficiently as we have and give them the service that they deserve without FuseDesk.

Thank you, Jeremy Shapiro.FuseDesk ROCKS.

– Damien Zamora, GoMobile Solutions

Better Systems = Happier Customers

The easier it is for your team to scale fast and the better you know your team is doing, the easier you can rest at night knowing your hard earned customers are cared for without issues “falling through the cracks.”

Happier Business Owners sleep better, can focus on growing the business, and spend more time doing what matters most.

Frequently Asked Questions

Does FuseDesk Integrate with my Membership Site?

If your Membership site talks to Infusionsoft, then YES! We have a free WordPress plugin that links up your WordPress based membership site directly to your FuseDesk app. If you’re on another platform, a simple web form is all it takes for members or prospects to open new cases.

We integrate wonderfully with Memberium, iMember360, WishList, WisP, and Customer Hub.

How does FuseDesk work with Infusionsoft?

FuseDesk was built for, on top of, and around Infusionsoft and integrates deeply. For example, your team logs into FuseDesk using their InfusionsoftID and password, all contact data is linked to Infusionsoft, your team can access Infusionsoft templates, tags, automation, and more! Take a deeper look Inside FuseDesk to learn more.

Will this work for my virtual team?

Yes! FuseDesk works great with virtual teams. With our Team Presence, everyone can see who on your team is online, on a call, wrapping up a call, or offline at any given moment. You can also see what each team member is up to and with the Recent Activity Feed, support managers and business owners can keep an eye on the live play-by-play of support activity. Times are event relative which keeps things clear in any timezone around the world.

How much does FuseDesk cost?

FuseDesk is billed per seat and ranges from $59/mo down to $39/mo per seat used. You only need one seat per team member handling cases in FuseDesk, so not everyone in your company will need a seat.

Check out FuseDesk Plans and Pricing to learn more.

How much does FuseDesk cost to try? Can I get a demo?

FuseDesk is FREE to try with no credit card required and no time limit!