Frequently Asked Questions
Does FuseDesk Integrate with my Membership Site?
If your Membership site talks to Infusionsoft, then YES! We have a free WordPress plugin that links up your WordPress based membership site directly to your FuseDesk app. If you’re on another platform, a simple web form is all it takes for members or prospects to open new cases.
We integrate wonderfully with Memberium, iMember360, WishList, WisP, and Customer Hub.
How does FuseDesk work with Infusionsoft?
FuseDesk was built for, on top of, and around Infusionsoft and integrates deeply. For example, your team logs into FuseDesk using their InfusionsoftID and password, all contact data is linked to Infusionsoft, your team can access Infusionsoft templates, tags, automation, and more! Take a deeper look Inside FuseDesk to learn more.
Will this work for my virtual team?
Yes! FuseDesk works great with virtual teams. With our Team Presence, everyone can see who on your team is online, on a call, wrapping up a call, or offline at any given moment. You can also see what each team member is up to and with the Recent Activity Feed, support managers and business owners can keep an eye on the live play-by-play of support activity. Times are event relative which keeps things clear in any timezone around the world.
How much does FuseDesk cost?
FuseDesk is billed per seat and ranges from $59/mo down to $39/mo per seat used. You only need one seat per team member handling cases in FuseDesk, so not everyone in your company will need a seat.
Check out FuseDesk Plans and Pricing to learn more.
How much does FuseDesk cost to try? Can I get a demo?
FuseDesk is FREE to try with no credit card required and no time limit!