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Meet the FuseDesk Team

//Meet the FuseDesk Team
Meet the FuseDesk Team 2017-05-22T15:35:18+00:00

FuseDesk wouldn’t be what it is today without our incredible team.

Jeremy Shapiro
Jeremy ShapiroFounder
A serial entrepreneur, Jeremy founded and created FuseDesk in 2009 after looking for and not finding a help desk solution that met his needs. Day to day, Jeremy actively oversees development and marketing. Jeremy is also an avid road cyclist, mountaineer, and climber.
Tonya Aiossa
Tonya AiossaChief Ringleader
As FuseDesk’s Chief Ringleader, Tonya oversees the entire team, project management, and live events. When she’s done with work, she can be found taking on crafty DIY projects or brushing on Mario Bros. with her little girl.
Heather Wells
Heather WellsSenior Trainer
Heather is FuseDesk’s most senior trainer and has been training and helping to onboard new FuseDesk clients since 2010. When not helping our customers, Heather paints, draws, sings, and during football games, throws things at her TV .
Kris Kaplan
Kris KaplanAccounting
Kris brings her 25+ years of bookkeeping, accounting, and tax experience to the table as she heads up our accounting team. Kris escaped snowy Maryland to explore the beaches and Tiki bars of Florida with her hubby and is the mastermind behind the “Florida Coconut” cocktail.
Bendeguz Korcsog
Bendeguz KorcsogFront End Developer
Bendeguz is a Front-End Expert maintaining the client side codebase and working with Jeremy adding new functionality to FuseDesk. His part is mostly shiny buttons and UI elements. When not working he is exploring the vast cultural diversity of South-America with his backback.
Corey Gehrke
Corey GehrkeAdvanced Product Knowledge Specialist
Corey is the Advanced Product Knowledge Specialist on our Customer Delight Team. He works closely with both customers and our development team to continuously improve FuseDesk according to customer needs. He has a passion for sports, and when he’s not playing softball, he’s rooting for his Arizona Diamondbacks and Arizona Wildcats.
Jesenia Sanchez-Frost
Jesenia Sanchez-FrostBusiness Growth Specialist
Jesenia is a bold and fun addition to our team. She is passionate about sustainability (she’s working on her degree in it!), and she loves to hike, read, and paint in her spare time. As our Business Growth Specialist, you’ll find Jesenia planning collaborative marketing efforts, and adding value to our partner and customer relationships as she pairs them with our best products and services
Isaac Richmann
Isaac RichmannImplementation Specialist
Our Delight Team wears many hats, and Isaac is our Implementation Specialist responsible for making sure each account is set up to deliver the most value by ensuring each customer receives his signature welcome with a personal touch.Isaac moved to Tucson from Delaware to attend The University of Arizona where he studied Public Administration and Criminal Justice. Before joining the FuseDesk team Isaac worked at The Ritz Carlton, LivingSocial, and Comcast. Isaac spends his spare time with his family cheering on his Arizona Wildcats.

Interested in joining the FuseDesk team? Explore the Career Opportunities at FuseDesk!