FuseDesk wouldn’t be what it is today without our incredible team.

Jeremy Shapiro
Jeremy ShapiroFounder
Jeremy is our Founder. He recognized the need for a help desk that would deeply integrate with Keap and Infusionsoft by Keap all the way back in 2009. Since then he’s grown FuseDesk to thousands of users, each cared for by a fantastic Customer Delight Team (seriously, have you met us?!?). When Jeremy is not FuseDesking, he’s starting other companies (check out FeedBolt!), and hanging out/traveling the world with his beautiful wife and two little ones. Or winning hardcore cycling events.
Tonya Aiossa
Tonya AiossaChief Ringleader
Tonya is our Chief Ringleader, managing all team members and projects and facilitating success along the way. You can meet Tonya at conferences like PartnerCon, SuccessCon, and even T&C, representing with a FuseDesk T-shirt (oh, and if you want a t-shirt, find her – she brings plenty!). When she’s not ringleading, Tonya likes to sing on her walks to Starbucks for lattes, and has her hands full with her nine-year-old daughter, Illy.
Kris Kaplan
Kris KaplanAccounting
Kris brings her 25+ years of bookkeeping, accounting, and tax experience to the table as she heads up our accounting team. Kris escaped snowy Maryland to explore the beaches and Tiki bars of Florida with her hubby and is the mastermind behind the “Florida Coconut” cocktail.
Bendeguz Korcsog
Bendeguz KorcsogFront End Developer
Bendeguz is our senior front-end developer who planned and executed a huge overhaul of all things FuseDesk in 2017 so we could get to work in 2018 building bigger and better things for our customers. As a result, you’ve seen new features like Live Chat for FuseDesk (if you’re not using Live Chat, why not?!? It means more sales. Period.). For the first couple years Bendeguz was with us, he was traveling all over South America, but now he’s back home in Budapest with his family.
Amanda Bizzinotto
Amanda BizzinottoCustomer Delight
Amanda is a whiz at the keyboard, handling all things technical on our Customer Delight Team. She goes above and beyond for our customers, making sure every question is answered, every problem addressed, and testing every code change to make sure our Customers are cared for throughout the innovation process. We love her. And so do our customers! When she’s not working… Oh, who are we kidding, she’s never not working. Still, she loves reading and learning and speaks 13 languages fluently. No kidding.
Crystal Hanson
Crystal HansonCustomer Delight
Crystal is the face of our Customer Delight Team, handling all first touches and onboarding for our customers. She makes sure our users know precisely how to achieve the results to which they’re aiming from the get-go (speaking of which, have you had your coaching call with Crystal yet? You can hear her smile through the phone! We love that smile! <3). When she’s not helping our customers get the most out of FuseDesk, she’s raising her precocious little boy, Jameek, and loving on her family.
Attila Kovacs
Attila KovacsFront End Developer
Attila is the newest front-end developer to join our team. He’s the one responsible for all the new Automation capabilities (have you checked them out yet?!?). He makes sure that we all stay on task during our dev stand up calls, and has a pragmatic outlook that helps to ground our development in realistic goals and timelines. When Attila is not coding even cooler features in FuseDesk, he can be found spending time with his wife and jamming with his band.
Erin Cook
Erin CookToFu Ninja
Erin is our Top of Funnel marketer, helping us take FuseDesk to Keap and Keap by Infusionsoft users all over the world. If you’ve seen a recent FuseDesk ad, you’ve interacted with Erin. She is smart, quick, and a total professional. When she’s not whipping up ad creative and copy, as well as bot sequences for our new ads (check ‘em out!), she’s raising and homeschooling her three beautiful kiddos – Ty, Taylor, and Coy.

Interested in joining the FuseDesk team? Explore the Career Opportunities at FuseDesk!