Frequently Asked Questions
Does FuseDesk Integrate with my Practice Management System?
If your PMS allows for API integrations, then YES! With FuseDesk’s rich API, you can easily have any third party system create FuseDesk support tickets, export support ticket data, pull report data, and more.
Is FuseDesk meant to replace my Practice Management System?
FuseDesk handles the client support side of the business, i.e. new business requests, prospect follow up and conversion, and billing related questions, for example. Your Practice Management System is still meant to handle the actual legal work side of the business and wouldn’t be replaced at all!
How does FuseDesk work with Infusionsoft?
FuseDesk was built for, on top of, and around Infusionsoft and integrates deeply. For example, your team logs into FuseDesk using their InfusionsoftID and password, all contact data is linked to Infusionsoft, your team can access Infusionsoft templates, tags, automation, and more! Take a deeper look Inside FuseDesk to learn more.
How much does FuseDesk cost?
FuseDesk is billed per seat and ranges from $59/mo down to $39/mo per seat used. You only need one seat per team member handling cases in FuseDesk, so not everyone in your firm will need a seat.
Check out FuseDesk Plans and Pricing to learn more.
How much does FuseDesk cost to try? Can I get a demo?
FuseDesk is FREE to try with no credit card required and no time limit!