Internal Knowledge Base Early Access is now open! Contact Us to get started! If you're looking to organize your internal documentation, Standard Operating Procedures (SOPs), training documentation, systems, and more, you can now do so right in FuseDesk! Help your teams stay organized, train up your new team members, and keep the documentation they need Keep Reading...
If you are moving your business from Keap to GoHighLevel - or really anywhere - FuseDesk is there to support you along the way. Much of the deep integration you love between FuseDesk and Keap also works with GoHighLevel! When you're ready to make the switch over in FuseDesk: Head to Settings and then App Keep Reading...
All of your GoHighLevel Automations are available for your team to use inside of FuseDesk. From a case, click the Automations Gear icon up top and choose which GoHighLevel Automation you'd like to add your contact to. Type to search your GoHighLevel Automations. Click the Automation you'd like and the contact will be added to Keep Reading...
Your GoHighLevel Tags are available for your team to use inside of FuseDesk. From a case, click the Automation Gear icon and search for the GoHighLevel Tag you’d like to apply to your Contact. Click the GoHighLevel Tag you'd like to apply from the list. The contact will then be tagged inside of GoHighLevel. Tagging Keep Reading...
GoHighLevel Users can easily log into FuseDesk as reps. They can just log directly into FuseDesk, be invited to FuseDesk, or linked to an existing FuseDesk rep. Once a FuseDesk Rep is linked to a GoHighLevel User, their FuseDesk case activity will be properly linked to their User inside of GoHighLevel. Inviting GoHighLevel Users to Keep Reading...
GoHighLevel users can easily connect FuseDesk to leverage our powerful deep CRM integrations. Connecting GoHighLevel during Setup If you're setting up your FuseDesk app for the first time, simply click "Connect to a CRM" from the welcome screen under App Setup. Connecting GoHighLevel after Onboarding If you have already completed your FuseDesk onboarding and you Keep Reading...
In FuseDesk you can create interactive checklists when adding a note to a case. While adding a note to a case, simply click the Add Checklist icon. This will create your first unchecked item ready for text. You can add as many checklist items as you like and pre-check any off that have already been Keep Reading...
If you'd like to keep tabs on a case that isn't yours, you can now watch a case in FuseDesk! To watch a case, click on the eye icon in the top of the case. To stop watching a case, click the icon again. When you're watching a case, you'll be notified of new activity Keep Reading...
Convert more prospects right on your Leadpages landing pages, sites, and popups using our native live chat. Adding FuseDesk's Live Chat to your Leadpages page, sites, and popups can be done easily following our guide below. Ideally, you'd use Google Tag Manager, but if you're not, you can add our live chat natively with Leadpages. Keep Reading...
If you're looking for your emails from FuseDesk to go out through Postmark (as opposed to Keap, Infusionsoft, GoHighLevel, SendGrid, etc), you can easily setup that up in FuseDesk. Sending through Postmark gives you far more control over your deliverability and email reputation. Postmark (by ActiveCampaign) delivers fast and if you send a serious volume Keep Reading...
