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Connecting Facebook Messenger to FuseDesk

Ready to connect Facebook Messenger to your FuseDesk App? FuseDesk's native Facebook Messenger integration allows your customers and prospects to message your Facebook Pages and get the support they deserve right from your team in FuseDesk. When a new message comes in to a connected Facebook Page, a Chat will be created in FuseDesk. Your [...]

2020-02-13T16:33:04-08:00Chat, Chat Settings, Facebook Messenger, FuseDesk Chat|Comments Off on Connecting Facebook Messenger to FuseDesk

Live Chat Automation in FuseDesk

If you'd like to automatically greet visitors on your website with custom live chat messages, you can create a FuseDesk Automation to do just that! Head on over to Automations under Settings and click to Add New. Select "A visitor is on your site" as the When, enter a Name for your Automation and then click [...]

Adding FuseDesk Live Chat to a Shopify

Adding FuseDesk's Live Chat for Keap and Infusionsoft to your Shopify Site can be done easily right in your theme. Configuring Your Live Chat The first step is getting your Live Chat setup. Login to your FuseDesk App and click Chat Settings under Settings Click the green Live Chat + button Configure your chat widget [...]

Setting Live Chat Availability Hours

FuseDesk's native Live Chat for Keap and Infusionsoft allows you to easily set live chat availability for when you want Live Chat to be online on your site. To set what hours you'd like Live Chat to be available on your site, head into your Chat Settings and create or edit a chat widget. Within [...]

Adding FuseDesk Live Chat to a CustomerHub Membership Site

Adding FuseDesk's Live Chat for Keap and Infusionsoft to your CustomerHub Membership Site can be done in a few ways. Configuring Your Live Chat The first step is getting your Live Chat setup. Login to your FuseDesk App and click Chat Settings under Settings Click the green Live Chat + button Configure your chat widget [...]

How can I reply to text messages sent into PlusThis?

When a prospect or customer replies to an SMS text message sent through your PlusThis app, you can have that reply come directly into FuseDesk so your team can chat one-on-one. To get started, connect FuseDesk to PlusThis. Then, send a text message into a PlusThis number you linked to FuseDesk. The text messages will [...]

How do I connect FuseDesk to PlusThis?

Ready to link up PlusThis so you can reply to SMS chats right in FuseDesk? Great! Setting up is near instant. To get started, log into PlusThis and then head to your Account Integrations (in PlusThis under Menu, Manage Account) and click Manage next to your Twilio Integration. Find the phone number that you own [...]

PlusThis

Ready to Supercharge Your App with PlusThis? Supercharge your Infusionsoft/Keap app with PlusThis, The #1 Campaign Toolkit for Marketing Automation Users. PlusThis is the ORIGINAL Infusionsoft Add-on library, featuring 50+ add-ons and integrations that help Infusionsoft do many of the things you wished it could. Some of their most popular features include: Broadcast and [...]