Ready to start delighting your customers with SMS text messaging support? FuseDesk for Keap and Infusionsoft can help you do just that. When your customers text you at one of your configured numbers, we'll start a new chat thread for your team and automatically assign the text conversation to the right department. Even better, when [...]
Adding FuseDesk's Live Chat to your Infusionsoft and Keap Landing Pages can help you to increase conversions by answering your prospects questions before they opt-in. Finding Your Live Chat Embed Code The first step is getting your Live Chat embed code. Login to your FuseDesk App and click Chat Settings under Settings Click the green Live [...]
Adding FuseDesk's Live Chat to your Infusionsoft by Keap Order Forms, Order Form Themes, and Shopping Cart Themes can help you to increase conversions by answering your prospects questions at their point or purchase. Finding Your Live Chat Embed Code The first step is getting your Live Chat embed code. Login to your FuseDesk App and [...]
Adding FuseDesk's Live Chat for Keap and Infusionsoft to your Drupal site can be done in a few easy steps. Finding Your Live Chat Embed Code The first step is getting your Live Chat embed code. Login to your FuseDesk App and click Chat Settings under Settings Click the green Live Chat + button Configure [...]
Adding FuseDesk's Live Chat for Keap and Infusionsoft to your WordPress site can be done in a few easy steps. Finding Your Live Chat Embed Code The first step is getting your Live Chat embed code. Login to your FuseDesk App and click Chat Settings under Settings Click the green Live Chat + button Configure [...]
Adding FuseDesk's Live Chat for Keap and Infusionsoft to your site using Google Tag Manager can be done in a few steps. Finding Your Live Chat Embed Code The first step is getting your Live Chat embed code. Login to your FuseDesk App and click Chat Settings under Settings Click the green Live Chat + [...]
You might have heard that Infusionsoft is now Keap... And that there are now two software products: Keap (formerly "New Infusionsoft"), and Infusionsoft by Keap (formerly "Infusionsoft"). FuseDesk has always been THE Help Desk Add-On for Infusionsoft. Now FuseDesk is THE Help Desk Add-On for Keap and Infusionsoft by Keap. Which means we have to [...]
When you click in to edit an Automation in FuseDesk, you are primarily going to be editing the conditions and actions for the automation. You can also easily rename your automation, clone (copy) your automation, and delete the automation. When all of the conditions of your automation are met, all of the actions of your [...]
Automations in FuseDesk allow you to automate everything from case assignments to workflows. Simply create an automation and customize it to your needs and let FuseDesk do the heavy lifting for you! To create a new Automation from the Automations page, click the New Automation button, name your automation, and choose your automation type. From there [...]
Advanced case searches in FuseDesk can be saved as favorite saved searches and even shared with your team making quickly finding just the right cases easier than ever. After running a search, click the Save button to save this advanced case search as a favorite. A name will automatically be generated for you based on [...]
