Adding FuseDesk's Live Chat for Keap and Infusionsoft to your Shopify Site can be done easily right in your theme. Configuring Your Live Chat The first step is getting your Live Chat setup. Login to your FuseDesk App and click Chat Settings under Settings Click the green Live Chat + button Configure your chat widget [...]
Snippets in FuseDesk allow you to quickly re-use pieces of text in chats, emails, and notes. While an Email Template or Note Template provides a complete email or note respectively, snippets are used for shorter pieces of text, for example, a commonly used URL/link, greeting, or email/chat sign off. Creating a New Snippet To create [...]
Inserting an emoji into a FuseDesk chat can be done by clicking on the smiley face emoji icon. By default we'll show you your most recently used emojis but you can also page through to other categories of emojis. Your customers can always send you emojis regardless of what platform they're on, be it FuseDesk [...]
FuseDesk's native Live Chat for Keap and Infusionsoft allows you to easily set live chat availability for when you want Live Chat to be online on your site. To set what hours you'd like Live Chat to be available on your site, head into your Chat Settings and create or edit a chat widget. Within [...]
Adding FuseDesk's Live Chat for Keap and Infusionsoft to your CustomerHub Membership Site can be done in a few ways. Configuring Your Live Chat The first step is getting your Live Chat setup. Login to your FuseDesk App and click Chat Settings under Settings Click the green Live Chat + button Configure your chat widget [...]
When a prospect or customer replies to an SMS text message sent through your PlusThis app, you can have that reply come directly into FuseDesk so your team can chat one-on-one. To get started, connect FuseDesk to PlusThis. Then, send a text message into a PlusThis number you linked to FuseDesk. The text messages will [...]
Ready to link up PlusThis so you can reply to SMS chats right in FuseDesk? Great! Setting up is near instant. To get started, log into PlusThis and then head to your Account Integrations (in PlusThis under Menu, Manage Account) and click Manage next to your Twilio Integration. Find the phone number that you own [...]
Ready to Supercharge Your App with PlusThis? Supercharge your Infusionsoft/Keap app with PlusThis, The #1 Campaign Toolkit for Marketing Automation Users. PlusThis is the ORIGINAL Infusionsoft Add-on library, featuring 50+ add-ons and integrations that help Infusionsoft do many of the things you wished it could. Some of their most popular features include: Broadcast and [...]
FuseDesk Live Chat is built for desktop, tablet, and even mobile and works beautifully regardless of platform. In your Live Chat Settings, you can choose to show just an icon on mobile instead of your live chat title text and you can choose how you'd like to align the chat icon or chat widget. You [...]
All of the text that your website visitors see in FuseDesk's Live Chat can be customized. In your Live Chat Settings, head down to Customize Text and edit any of the strings shown. This allows you, for example, to configure Live Chat in a different language, or to better represent your brand, style, and language. [...]
