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PlusThis

Ready to Supercharge Your App with PlusThis? Supercharge your Infusionsoft/Keap app with PlusThis, The #1 Campaign Toolkit for Marketing Automation Users. PlusThis is the ORIGINAL Infusionsoft Add-on library, featuring 50+ add-ons and integrations that help Infusionsoft do many of the things you wished it could. Some of their most popular features include: Broadcast and [...]

Fix Your Funnel (FYF)

Seamlessly integrate text messaging into Infusionsoft for your business. Send Conversation Starting Text Messages from Campaign Builder ALL sales happen in conversations. You want more sales? Have more conversations. Stop pushing people to buy and start engaging them in text message conversations and watch your profits soar! Drop a couple text messages that ask [...]

How does FuseDesk work with the AccessAlly for WordPress and Infusionsoft?

FuseDesk works beautifully with your AccessAlly Membership Site, LMS, or Online Course and helps your members (i.e. Infusionsoft contacts) to easily open new support tickets, start live chats, or view their existing support tickets. Follow our instructions to install and setup your FuseDesk WordPress plugin. With FuseDesk's plugin for WordPress, your logged in members will [...]

How can I tell if an SMS Text Message was Delivered?

FuseDesk Chat Messages may be able to show you the delivery status of a message, i.e. if it was sent, delivered, or encountered an error during delivery. Delivery Status is only supported by some platforms and if we have delivery data, we'll show it to you in the chat view. While a message is sending [...]

The Chat Insights You Need to Delight

FuseDesk Chat (including Live Chat, SMS Text Chat, and more!) can provide you and your team with the insights you need to know to best assist your customers. These helpful bits of information are presented to you on the right hand side of your chat. When FuseDesk knows who is messaging you (for example based [...]

Case Ratings and Feedback in FuseDesk

FuseDesk can automatically follow up with your customers after you close their case and ask them for feedback. Simple head to Departments under Settings and select a department to configure. Head on down to Ratings and Feedback. The Feedback Delay determines how long after a case is closed you’d like us to ask for feedback. By default [...]