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  • Who We Help
    • Helping Your Customers
      Getting great support should be easy. Learn how FuseDesk makes life easier for your customers and helps cases get resolved faster.
    • Helping Your Support Team
      Find out how quickly and easily your team can be up and running on FuseDesk and how we make life better for your support team.
    • Helping Business Owners
      FuseDesk helps businesses like yours keep track of key support metrics with ease. Find out more!
  • How it Works
    • Inside
      Take a look inside FuseDesk to see how FuseDesk works and how easy it is for you and your team to use!
  • Live Chat
  • Verticals
    • Information Marketers
      FuseDesk helps Info-Marketers selling both online and offline products with pre-sales and post-purchase support.
    • Membership Site Owners
      FuseDesk helps membership site businesses increase customer lifetime value, reduce churn, keep members longer, and increase referrals.
    • Law Firms Using Infusionsoft
      FuseDesk helps Law Firms convert more prospects, increase customer satisfaction, measure sales and support, and get more referrals.
  • Get a Demo!
    • Get a FuseDesk Demo App

      Get your very own FuseDesk App for free right now – no credit card required! Login immediately and start live chatting, emailing, and more!

  • Support
    • Contact Us
      • Call Us: +1 (650) 209-6325
      • Email Us: [email protected]
      • Open a Support Ticket…
    • Help Documentation
      • Setup
      • Cases
      • Departments

Release Notes

Home/Release Notes

Inline Images, Signatures, Sizing, Notifications, and More – FuseDesk 3.10 Updates and Improvements

Welcome to the latest version of FuseDesk, v3.10! Like all of our releases, this update includes some major updates, some minor updates, and some bug fixes of note. Inline Images, Gravatars, Alignment, Signatures, and Sizing HTML Email Templates now support inline/embedded images so you can add things like your company logo or social media icons Keep Reading...

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HTML Emails, Email Searching, and More! – FuseDesk 3.9 Updates and Improvements

Welcome to the latest version of FuseDesk, v3.9! Like all of our releases, this update includes some major updates, some minor updates, and some bug fixes of note. HTML Emails! The most major update in this release that our team has been hard at work at is the support of HTML Emails - both inbound and Keep Reading...

Release Notes|
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Recent Posts

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Recent Posts

  • Recording / Uploading Inbound Call Prompts
  • Transferring Calls to Voicemail
  • Call Disposition Reporting in FuseDesk
  • High/Medium/Low Case Priority in FuseDesk

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