Ontraport users can easily connect FuseDesk to leverage our powerful deep CRM integrations. Connecting Ontraport during Setup If you're setting up your FuseDesk app for the first time, simply click "Connect to a CRM" from sidebar under App Setup. Connecting Ontraport after Onboarding If you have already completed your FuseDesk onboarding and you want to Keep Reading...
Depreciation NoticeAs of April, 2023, Twitter is no longer supported in FuseDesk due to Twitter's API changes. Easily connect Twitter to FuseDesk so that you can chat on-one-on with your prospects and customers over Twitter Direct Message (DM). Twitter is available for FuseDesk Enterprise apps. Adding an Account To add Twitter to your FuseDesk app, Keep Reading...
FuseDesk PRO and Enterprise plans can configure Data Retention Settings in FuseDesk to control when certain kinds of data is automatically archived, anonymized, and deleted. Five data objects are currently supported, specifically Cases, Chats, Reps, Contacts, and Emails. These three steps - Archival, Anonymization, and Deletion - happen, if configured, in that specific order. You Keep Reading...
FuseDesk works beautifully with the MemberPress WordPress membership site plugin to help your members get the help they deserve by easily creating new support tickets and live chatting with your membership support team. First, follow our instructions to install and setup your FuseDesk WordPress plugin. With FuseDesk’s plugin for WordPress, your logged in MemberPress members will Keep Reading...
After you've installed our Live Chat Widget on your site, you can programmatically toggle the chat widget open and closed using Javascript. Use FuseDeskChatNS.toggle() to toggle the widget open and closed. To make sure that the you don't try and toggle the chat widget before it's loaded, you can wrap your code inside of FuseDesk Keep Reading...
ActiveCampaign users can easily connect FuseDesk to leverage our powerful deep CRM integrations. Connecting ActiveCampaign during Setup If you're setting up your FuseDesk app for the first time, simply click "Connect to a CRM" from sidebar under App Setup. Connecting ActiveCampaign after Onboarding If you have already completed your FuseDesk onboarding and you want to Keep Reading...
