Adding a Contact Us Form to your WordPress Site

If you'd like to easily add a Contact Us like form to your Wordpress website, you can do so using our free FuseDesk plugin. After you install our FuseDesk Wordpress Plugin, head to the page where you'd like to have your form. Click the + button to Add a Block to the page and choose [...]

FuseDesk WordPress Plugin|Comments Off on Adding a Contact Us Form to your WordPress Site

Creating FuseDesk Cases with Gravity Forms

If you use Gravity Forms on your WordPress site, you can easily create new FuseDesk cases from your form submissions. To get started, install our free WordPress plugin. With your FuseDesk plugin installed, activated, and configured, you'll then have a new option on your forms! From the sidebar in WordPress, click Forms. Then choose Forms [...]

FuseDesk WordPress Plugin|Comments Off on Creating FuseDesk Cases with Gravity Forms

MemberPress for WordPress and FuseDesk for Help Desk and Live Chat

FuseDesk works beautifully with the MemberPress WordPress membership site plugin to help your members get the help they deserve by easily creating new support tickets and live chatting with your membership support team. First, follow our instructions to install and setup your FuseDesk WordPress plugin. With FuseDesk’s plugin for WordPress, your logged in MemberPress members will [...]

Featured, FuseDesk WordPress Plugin, Live Chat, Membership Sites, Uncategorized|Comments Off on MemberPress for WordPress and FuseDesk for Help Desk and Live Chat

LearnDash and FuseDesk for LMS Help Desk and Live Chat

FuseDesk works beautifully with your LearnDash Learning Management System (LMS) to help your students get the help they deserve by easily creating new support cases and starting live chats. Follow our instructions to install and setup your FuseDesk WordPress plugin. With FuseDesk’s plugin for WordPress, your logged in members will be able to view their [...]

FuseDesk WordPress Plugin, Live Chat, Membership Sites|Comments Off on LearnDash and FuseDesk for LMS Help Desk and Live Chat

Attaching Files to New Cases Created from WordPress

When you're using the fusedesk_newcase shortcode on your WordPress site, you can optionally enable file uploads. To do so, in your short code, set the attribute fileupload="yes" Files will be uploaded and stored on your WordPress install and a link to the files will be included in the FuseDesk case. You should likely not enable [...]

FuseDesk WordPress Plugin|Comments Off on Attaching Files to New Cases Created from WordPress

Viewing Team Cases with the FuseDesk WordPress Plugin

Once you've installed FuseDesk's free WordPress plugin, your logged in users/members can view their team's cases using the [fusedesk_teamcases] shortcode. This will display a table of cases. You'll typically use this when your CRM or Membership Site supports parent / child logins or linked users / teams. The fusedesk_teamcases shortcode currently supports: Memberium iMember360 Wisp [...]

Cases, FuseDesk WordPress Plugin, Membership Sites|Comments Off on Viewing Team Cases with the FuseDesk WordPress Plugin

Viewing Cases with the FuseDesk WordPress Plugin

Once you've installed FuseDesk's free WordPress plugin, you can enable your logged in users/members to view their cases using the [fusedesk_mycases] shortcode on a page. This will display a table of cases. [fusedesk_mycases] works perfectly by itself, but also supports the following optional parameters: columns: A comma delimited list of which columns to show. Choose [...]

Cases, FuseDesk WordPress Plugin, Membership Sites|Comments Off on Viewing Cases with the FuseDesk WordPress Plugin