Once you’ve installed FuseDesk’s free WordPress plugin, your logged in users/members can view their team’s cases using the [fusedesk_teamcases] shortcode.

This will display a table of cases.

You’ll typically use this when your CRM or Membership Site supports parent / child logins or linked users / teams.

The fusedesk_teamcases shortcode currently supports:

All of the options are the same as for [fusedesk_mycases] with two additional short code attributes:

  • errornotsupported: What message to show users when your membership site platform doesn’t support teams.
  • errornoteam: What message to show users who aren’t part of a team.