Who We Help
- Helping Your Customers
  
  Getting great support should be easy. Learn how FuseDesk makes life easier for your customers and helps cases get resolved faster.
- Helping Your Support Team
  
  Find out how quickly and easily your team can be up and running on FuseDesk and how we make life better for your support team.
- Helping Business Owners
  
  FuseDesk helps businesses like yours keep track of key support metrics with ease. Find out more!
How it Works
- Inside
  
  Take a look inside FuseDesk to see how FuseDesk works and how easy it is for you and your team to use!
Live Chat
Verticals
- Information Marketers
  
  FuseDesk helps Info-Marketers selling both online and offline products with pre-sales and post-purchase support.
- Membership Site Owners
  
  FuseDesk helps membership site businesses increase customer lifetime value, reduce churn, keep members longer, and increase referrals.
- Law Firms Using Infusionsoft
  
  FuseDesk helps Law Firms convert more prospects, increase customer satisfaction, measure sales and support, and get more referrals.
Get a Demo!
- Get a FuseDesk Demo App
  
  Get your very own FuseDesk App for free right now – no credit card required! Login immediately and start live chatting, emailing, and more!
Support
- Contact Us
  Call Us: +1 (650) 209-6325
  Email Us: [email protected]
  Open a Support Ticket…
- Help Documentation
  Setup
  Cases
  Departments
Search for:

Who We Help
- Helping Your Customers
  
  Getting great support should be easy. Learn how FuseDesk makes life easier for your customers and helps cases get resolved faster.
- Helping Your Support Team
  
  Find out how quickly and easily your team can be up and running on FuseDesk and how we make life better for your support team.
- Helping Business Owners
  
  FuseDesk helps businesses like yours keep track of key support metrics with ease. Find out more!
How it Works
- Inside
  
  Take a look inside FuseDesk to see how FuseDesk works and how easy it is for you and your team to use!
Live Chat
Verticals
- Information Marketers
  
  FuseDesk helps Info-Marketers selling both online and offline products with pre-sales and post-purchase support.
- Membership Site Owners
  
  FuseDesk helps membership site businesses increase customer lifetime value, reduce churn, keep members longer, and increase referrals.
- Law Firms Using Infusionsoft
  
  FuseDesk helps Law Firms convert more prospects, increase customer satisfaction, measure sales and support, and get more referrals.
Get a Demo!
- Get a FuseDesk Demo App
  
  Get your very own FuseDesk App for free right now – no credit card required! Login immediately and start live chatting, emailing, and more!
Support
- Contact Us
  Call Us: +1 (650) 209-6325
  Email Us: [email protected]
  Open a Support Ticket…
- Help Documentation
  Setup
  Cases
  Departments
Search for:

case

Data Retention and Privacy Settings in FuseDesk
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Data Retention and Privacy Settings in FuseDesk

Cases, Data Retention and Privacy, Featured, FuseDesk Chat, Reps, Trash

Data Retention and Privacy Settings in FuseDesk

FuseDesk PRO and Enterprise plans can configure Data Retention Settings in FuseDesk to control when certain kinds of data is automatically archived, anonymized, and deleted. Five data objects are currently supported, specifically Cases, Chats, Reps, Contacts, and Emails. These three steps - Archival, Anonymization, and Deletion - happen, if configured, in that specific order. You Keep Reading...

Cases, Data Retention and Privacy, Featured, FuseDesk Chat, Reps, Trash|

Search Your Cases Faster Than Ever!

Ready for a cooler, faster, more powerful quick case search than ever before? Would you love to find an Infusionsoft contact and their cases by phone number when they call in? What about by name, company name, email address or case number? Great! You’re going to LOVE this morning’s freshly released quick case search in Keep Reading...

Notices, Upgrades|