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  • Who We Help
    • Helping Your Customers
      Getting great support should be easy. Learn how FuseDesk makes life easier for your customers and helps cases get resolved faster.
    • Helping Your Support Team
      Find out how quickly and easily your team can be up and running on FuseDesk and how we make life better for your support team.
    • Helping Business Owners
      FuseDesk helps businesses like yours keep track of key support metrics with ease. Find out more!
  • How it Works
    • Inside
      Take a look inside FuseDesk to see how FuseDesk works and how easy it is for you and your team to use!
  • Live Chat
  • Verticals
    • Information Marketers
      FuseDesk helps Info-Marketers selling both online and offline products with pre-sales and post-purchase support.
    • Membership Site Owners
      FuseDesk helps membership site businesses increase customer lifetime value, reduce churn, keep members longer, and increase referrals.
    • Law Firms Using Infusionsoft
      FuseDesk helps Law Firms convert more prospects, increase customer satisfaction, measure sales and support, and get more referrals.
  • Get a Demo!
    • Get a FuseDesk Demo App

      Get your very own FuseDesk App for free right now – no credit card required! Login immediately and start live chatting, emailing, and more!

  • Support
    • Contact Us
      • Call Us: +1 (650) 209-6325
      • Email Us: [email protected]
      • Open a Support Ticket…
    • Help Documentation
      • Setup
      • Cases
      • Departments

Infusionsoft

Home/Help/Infusionsoft

Login to FuseDesk with an InfusionsoftID

If your FuseDesk app is connected to Infusionsoft as your CRM, you have the option of logging into FuseDesk using your InfusionsoftID and Infusionsoft password. This lets you log into FuseDesk using the same username and password as your Infusionsoft account. If you are not able to login it may be because: No Infusionsoft App? If Keep Reading...

Infusionsoft, Infusionsoft by Keap, Login, Reps|
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Creating Cases In FuseDesk From Campaign Builder

You can create cases in FuseDesk directly from within Infusionsoft's Campaign Builder. To do so you will first need to create an API key in FuseDesk. You can create your API key following these steps: In FuseDesk, go to Settings -> API Keys.Click + New Key.In the window that will open give your API Key a Keep Reading...

Cases, Help, Infusionsoft, Infusionsoft by Keap|
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Creating an API Key in FuseDesk

Ready to integrate your third party app to FuseDesk? The first thing you'll need to do is setup an API Key. You'll need to be an Infusionsoft or FuseDesk admin to manage API Keys. In your FuseDesk app, click into API Keys under Settings. Click on + New Key Add any API Key Name you Keep Reading...

Help, Infusionsoft|
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Do FuseDesk Reps Need to be Infusionsoft Users?

FuseDesk reps can optionally be linked to CRM reps like Infusionsoft reps. Once a FuseDesk rep is linked to a CRM rep, they'll be able to login using their InfusionsoftID and Infusionsoft password. Logging in with an InfusionsoftID allows the emails that your reps send in FuseDesk, the notes they add in FuseDesk, and the actions Keep Reading...

Infusionsoft, Infusionsoft by Keap, Reps|
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How do I login to FuseDesk?

To login to FuseDesk you'll need to know your FuseDesk app name, email, and password. Check any email notifications we've sent you to see what email address is on file for you to login to FuseDesk and what your app name is. Both your app name and your email address will be in the footer Keep Reading...

Infusionsoft, Infusionsoft by Keap, Login, Reps|
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Recent Posts

  • Recording / Uploading Inbound Call Prompts
  • Transferring Calls to Voicemail
  • Call Disposition Reporting in FuseDesk
  • High/Medium/Low Case Priority in FuseDesk
  • Setting Chat and Call Availability in FuseDesk

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Recent Posts

  • Recording / Uploading Inbound Call Prompts
  • Transferring Calls to Voicemail
  • Call Disposition Reporting in FuseDesk
  • High/Medium/Low Case Priority in FuseDesk

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