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  • Who We Help
    • Helping Your Customers
      Getting great support should be easy. Learn how FuseDesk makes life easier for your customers and helps cases get resolved faster.
    • Helping Your Support Team
      Find out how quickly and easily your team can be up and running on FuseDesk and how we make life better for your support team.
    • Helping Business Owners
      FuseDesk helps businesses like yours keep track of key support metrics with ease. Find out more!
  • How it Works
    • Inside
      Take a look inside FuseDesk to see how FuseDesk works and how easy it is for you and your team to use!
  • Live Chat
  • Verticals
    • Information Marketers
      FuseDesk helps Info-Marketers selling both online and offline products with pre-sales and post-purchase support.
    • Membership Site Owners
      FuseDesk helps membership site businesses increase customer lifetime value, reduce churn, keep members longer, and increase referrals.
    • Law Firms Using Infusionsoft
      FuseDesk helps Law Firms convert more prospects, increase customer satisfaction, measure sales and support, and get more referrals.
  • Get a Demo!
    • Get a FuseDesk Demo App

      Get your very own FuseDesk App for free right now – no credit card required! Login immediately and start live chatting, emailing, and more!

  • Support
    • Contact Us
      • Call Us: +1 (650) 209-6325
      • Email Us: [email protected]
      • Open a Support Ticket…
    • Help Documentation
      • Setup
      • Cases
      • Departments

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  • Password Expiry in FuseDesk
    Gallery

    Password Expiry in FuseDesk

    App Options, Reps

Password Expiry in FuseDesk

By default, team member logins to FuseDesk expire every 90 days. This security best practice can help you with security compliance policies that you may have in your business or be required to have by third parties. Enterprise apps can customize this setting from App Options and adjust password expiry shorter or longer, or even Keep Reading...

App Options, Reps|
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Login to FuseDesk with an InfusionsoftID

If your FuseDesk app is connected to Infusionsoft as your CRM, you have the option of logging into FuseDesk using your InfusionsoftID and Infusionsoft password. This lets you log into FuseDesk using the same username and password as your Infusionsoft account. If you are not able to login it may be because: No Infusionsoft App? If Keep Reading...

Infusionsoft, Infusionsoft by Keap, Login, Reps|
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  • FuseDesk Password Expired
    When do FuseDesk Passwords Expire?
    Gallery

    When do FuseDesk Passwords Expire?

    CRM, Infusionsoft by Keap, Login, Reps

When do FuseDesk Passwords Expire?

FuseDesk logins that authenticate with your CRM are handled completely by your CRM. When your password expires in your CRM, you'll need to reset it directly in your CRM. Currently this is supported with Infusionsoft by Keap. FuseDesk reps that authenticate directly to FuseDesk need to create a new password every 90 days. This follows Keep Reading...

CRM, Infusionsoft by Keap, Login, Reps|
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How do I change my FuseDesk password?

If you're logging into FuseDesk directly and not authenticating with your CRM (like Infusionsoft), click on the Reset My Password link on the FuseDesk Login form to get a password reset link sent to you via email. Simply click the link in the password reset email and create a new password to login! You can Keep Reading...

Infusionsoft by Keap, Login, Reps, Setup|
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Recent Posts

  • Recording / Uploading Inbound Call Prompts
  • Transferring Calls to Voicemail
  • Call Disposition Reporting in FuseDesk
  • High/Medium/Low Case Priority in FuseDesk
  • Setting Chat and Call Availability in FuseDesk

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Recent Posts

  • Recording / Uploading Inbound Call Prompts
  • Transferring Calls to Voicemail
  • Call Disposition Reporting in FuseDesk
  • High/Medium/Low Case Priority in FuseDesk

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