By default, team member logins to FuseDesk expire every 90 days. This security best practice can help you with security compliance policies that you may have in your business or be required to have by third parties. Enterprise apps can customize this setting from App Options and adjust password expiry shorter or longer, or even Keep Reading...
If your FuseDesk app is connected to Keap (fka Infusionsoft) as your CRM, you have the option of logging into FuseDesk using your KeapID (fka InfusionsoftID) and Keap password. This lets you log into FuseDesk using the same username and password as your Keap account. If you are not able to login it may be because: Keep Reading...
FuseDesk logins that authenticate with your CRM are handled completely by your CRM. When your password expires in your CRM, you'll need to reset it directly in your CRM. Currently this is supported with Infusionsoft by Keap. FuseDesk reps that authenticate directly to FuseDesk need to create a new password every 90 days. This follows Keep Reading...
If you're logging into FuseDesk directly and not authenticating with your CRM (like Infusionsoft), click on the Reset My Password link on the FuseDesk Login form to get a password reset link sent to you via email. Simply click the link in the password reset email and create a new password to login! You can Keep Reading...
