By default, team member logins to FuseDesk expire every 90 days. This security best practice can help you with security compliance policies that you may have in your business or be required to have by third parties.
Enterprise apps can customize this setting from App Options and adjust password expiry shorter or longer, or even disable password expiration entirely.
To adjust your password expiration policy, head to Settings and App Options.
Under Password Expiration adjust your slider up or down to your preferred expiration time from 5 – 365 days.
You can optionally slide the slider all the way to the left to disable expiry entirely.
When a rep tries to login with an expired password, they’ll get a password expiration notice and automatically receive an email with a link to reset their password.
Note that this password expiration policy doesn’t apply if you’re authenticating to FuseDesk with your CRM login. If you’re logging into FuseDesk via your CRM, then your CRM password expiration policy applies instead.