Celebrate National Customer Service Week

Image by nyphotographic.com Did you know that this week, October 3-7, is National Customer Service Week?  It is!  And this means that we have a perfect opportunity to refocus our efforts on providing the level of service our customers deserve and we expect of ourselves.  Here are some easy ways to boost customer [...]

MasterMind Call: January, 2016

On this month's call we covered: Searching like a Pro, Advanced Case Search, WordPress Plugin Updates, Case Review Best Practices, FuseDesk LIVE, and Your LIVE Q&A! https://youtu.be/VyfCGC4vcKA?rel=0&showinfo=0 Basic Searches Mentioned during the call were these great examples of searches that you can try from the sidebar: Bob (name starts with Bob) B S (first name starts with B, last with S) [...]

FuseDesk Heading to Los Angeles, CA

Where will you be on Friday, November 11? On Friday, Infusionsoft customers from all across the US (and beyond) will be descending on Los Angeles for Infusionsoft's first ever Los Angeles Customer Tour event. FuseDesk, one of the featured Tour Sponsors will be, too and we're looking forward to meeting YOU. If you haven't registered [...]

Infusionsoft Customer Tour 2011 – London

We’re back from a whirlwind week in London as part of the Infusionsoft Customer Tour. In addition to a full day of networking, business strategy sessions, hands-on “in app” education and break out sessions, UK Infusionsoft customers had a chance to meet the Infusionsoft team who flew all the way [...]

FuseDesk in London!

We're coming to London next week as part of the Infusionsoft Customer Tour and we're looking forward to meeting many of our UK customers in person. Will you be attending the Customer Tour event with us? If so, please make sure to stop by and say hi!

FuseDesk Founder Jeremy Shapiro on Stage at InfusionCon 2011

FuseDesk founder Jeremy Shapiro was live and on stage at this year's InfusionCon in Phoenix, AZ with over 1,100 people in attendance! If you missed out, Jeremy presented on best practices for Joint Ventures, multi-channel marketing campaigns, and customer support. Check out the presentation online in the InfusionCon online video archive! [...]