Image by nyphotographic.com Did you know that this week, October 3-7, is National Customer Service Week? It is! And this means that we have a perfect opportunity to refocus our efforts on providing the level of service our customers deserve and we expect of ourselves. Here are some easy ways to boost customer [...]
On this month's call we covered: Searching like a Pro, Advanced Case Search, WordPress Plugin Updates, Case Review Best Practices, FuseDesk LIVE, and Your LIVE Q&A! https://youtu.be/VyfCGC4vcKA?rel=0&showinfo=0 Basic Searches Mentioned during the call were these great examples of searches that you can try from the sidebar: Bob (name starts with Bob) B S (first name starts with B, last with S) [...]
November has been a busy month for FuseDesk as we spent the first half of the month traveling to two inspiring annual events. The GKIC InfoSummit, hosted in St. Louis, proved to be an invaluable event for information marketers from across the country. Over the five day event, participants gathered to exchange new ideas and information, discuss [...]
At the Affiliate Mastermind Group training this weekend in Orlando, FuseDesk founder Jeremy Shapiro was awarded the 2011 AMG Technical Expert Trainer of the Year presented by AMG co-founders DeAnna Rogers and Sheila Farragher-Gemma. Thank you to AMG for running another excellent event for Speakers and JV Managers and for creating the industry's first organization [...]
Where will you be on Friday, November 11? On Friday, Infusionsoft customers from all across the US (and beyond) will be descending on Los Angeles for Infusionsoft's first ever Los Angeles Customer Tour event. FuseDesk, one of the featured Tour Sponsors will be, too and we're looking forward to meeting YOU. If you haven't registered [...]
We’re back from a whirlwind week in London as part of the Infusionsoft Customer Tour. In addition to a full day of networking, business strategy sessions, hands-on “in app” education and break out sessions, UK Infusionsoft customers had a chance to meet the Infusionsoft team who flew all the way [...]
We're coming to London next week as part of the Infusionsoft Customer Tour and we're looking forward to meeting many of our UK customers in person. Will you be attending the Customer Tour event with us? If so, please make sure to stop by and say hi!
FuseDesk founder Jeremy Shapiro was live and on stage at this year's InfusionCon in Phoenix, AZ with over 1,100 people in attendance! If you missed out, Jeremy presented on best practices for Joint Ventures, multi-channel marketing campaigns, and customer support. Check out the presentation online in the InfusionCon online video archive! [...]