Ready for a cooler, faster, more powerful quick case search than ever before? Would you love to find an Infusionsoft contact and their cases by phone number when they call in? What about by name, company name, email address or case number? Great! You’re going to LOVE this morning’s freshly released quick case search in Keep Reading...
You’re probably familiar with this scenario: You log onto Facebook, post a cool factoid of the day for your community to process during their morning coffee break. And, by 3pm, among the dozens of comments and likes your post has generated, there it is – a random comment along the lines of: “I ordered my Keep Reading...
Big companies and small business alike often answer letters and emails with dull form letters that make customers feel like a number rather than a valued client. You may have even fallen victim to this yourself. Ever sent in a complaint letter to a company only to receive a “thank you for writing” and a Keep Reading...
To add a new team member to your FuseDesk app, head to Settings and Support Reps, and then click the Invite a New User button. Enter in the names and email addresses of the reps you'd like to invite, and they'll be sent an email to login and set their password. While you wait for Keep Reading...