Hiring an outstanding customer service team is the first step to providing legendary customer service. However, the hiring process is also one of the most challenging aspects of business. Here are 5 characteristics to look for when meeting with your candidates. 1. Friendly It might go without saying, but a customer service representative should be Keep Reading...
You never know when the opportunity to do something outstanding will come knocking on your company’s door, but if you are [fusion_builder_container hundred_percent="yes" overflow="visible"][fusion_builder_row][fusion_builder_column type="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="no" center_content="no" min_height="none"] Dylan, dressed as a vacuum salesman, for Halloween always Keep Reading...
It may sound like a bold statement coming from a grocery store chain, but regional retailer H-E-B has used fiscal smarts and an unyielding devotion to serving the customer to gain a lock on the Texas and Mexico comestibles market. To the rest of the country, HEB might sound more like “huh?” But in Texas, Keep Reading...