Use the casetags method to manage FuseDesk Case Tags.

If you want to apply or remove case tags from a case, use the case method.

Request URL: https://YOURAPPNAME.fusedesk.com/api/v1/casetags/

Supported Methods: GET, POST, DELETE

Authorization: See Authorization

Return Codes: See Return Codes

Get all case tags

GET https://YOURAPPNAME.fusedesk.com/api/v1/casetags/

GET Paramaters: none

Create a new case tag

POST https://YOURAPPNAME.fusedesk.com/api/v1/casetags/

POST Paramaters:

Param Name Default Required?
tagname none Required

Example JSON Response:

{
    "success": true,
    "tagid": "123",
    "tagname": "Some New Tag"
}

Delete (archive) an existing case tag

DELETE https://YOURAPPNAME.fusedesk.com/api/v1/casetags/{tagid}

DELETE Paramaters: none

Example JSON Response:

{
    "success": true
}