Use the casetags method to manage FuseDesk Case Tags.

If you want to apply or remove case tags from a case, use the case method.

Request URL:

Supported Methods: GET, POST, DELETE

Authorization: See Authorization

Return Codes: See Return Codes

Get all case tags


GET Paramaters: none

Create a new case tag


POST Paramaters:

Param Name Default Required?
tagname none Required

Example JSON Response:

    "success": true,
    "tagid": "123",
    "tagname": "Some New Tag"

Delete (archive) an existing case tag


DELETE Paramaters: none

Example JSON Response:

    "success": true