Down the Black Hole of Customer Feedback

[fusion_builder_container hundred_percent="yes" overflow="visible"][fusion_builder_row][fusion_builder_column type="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="no" center_content="no" min_height="none"] Black hole photo courtesy of NASA How many times have you, as a customer, been on a service call or in a store, had a frustrating experience, and told the representative Keep Reading...

Allow Us to Introduce Ourselves

As an organization, your company has its own unique personality, both with your employees and with your customers.  And one of  the best ways to ensure that your company’s personality is consistently shining through is by identifying who you are by putting your Core Values into words. Core Values are, simply put, a statement reflecting Keep Reading...