MasterMind Call: April, 2013

On this month's call we'll cover: Linking FuseDesk with your WordPress Membership site; The recently released template editor; Email Reply Template best practices; How to add monthly specials or promos to ALL of your email replies; The new and improved notification system (including desktop notifications!); Our "in the works" ratings and feedback system (we want Keep Reading...

MasterMind Call: July, 2012

On this month's call, we cover the newly improved case and contact search; two new reports; how to reduce case assignment times, first response times and case resolution times; the visual new report picker; data caching and what you need to know; how to "unopen" a case; the upcoming rules and auto-assignment system; your questions; and more! Keep Reading...

MasterMind Call: May, 2012

On this month's call, we cover using interactive video surveys with Infusionsoft and FuseDesk, opening support tickets from voicemails, and integrating BaseCamp with Infusionsoft and FuseDesk. Helpful Links: QuiestionMine Interactive Video Surveys Basecamp for Project Management