The Public Clock is Ticking!

There's an important shift happening in the word of customer service.  Have you heard about it? [fusion_builder_container hundred_percent="yes" overflow="visible"][fusion_builder_row][fusion_builder_column type="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="no" center_content="no" min_height="none"] Image by Julian Lim Gone are the days when a company could quietly track Keep Reading...

How Agile is Your Business?

"Our business in life is not to get ahead of others, but to get ahead of ourselves, to break our own records, to outstrip our yesterday by our today." --Stewart B Johnson In life, some organizations are like battleships: they make turns gradually over time.  Others are more like motorcycles, easily zipping left or right Keep Reading...