Infusionsoft Ticketing SystemThis afternoon we rolled out a feature that has been requested by a number of our beta testers.

When a case is assigned to a rep, the rep can now be notified via email.

Rather not get the email notifications because you’re always online and in FuseDesk? No problem. Update your preferences to say so and you won’t get any email notifications.

Thanks for the feature request Ashleigh, Teri and Vania!