If you use Stealth Seminar to run your automated webinars, you can configure the “live chat” to send you questions via email.

When you do so, if you set those questions up so that they are emailed to a support address that comes into FuseDesk, we’ll read them, link them up to the right contact and allow you to create a new case with their question so that when you reply, the response goes directly to the contact.