Infusionsoft by Keap users can easily connect FuseDesk to leverage our powerful deep CRM integrations.

Connecting Infusionsoft by Keap during Setup

If you’re setting up your FuseDesk app for the first time, simply click “Connect to a CRM” from sidebar under App Setup.

Connecting Infusionsoft by Keap after Onboarding

If you have already completed your FuseDesk onboarding and you want to connect FuseDesk up to Infusionsoft by Keap, head to App Options under Settings.

Scroll down to CRM and click to Connect to your CRM.

If you’re already connected to another CRM, you’ll need to Disconnect from your CRM first.

Configuring Infusionsoft by Keap

From the CRM Connect popup, click on the Infusionsoft logo and then enter your Infusionsoft by Keap App Name and API Key.

Connect Infusionsoft by Keap to FuseDesk

When you’re logged into and using your Infusionsoft by Keap App, look in your browser’s address bar for your App Name before infusionsoft.com in https://____.infusionsoft.com/

Infusionsoft by Keap App Name

You can find your Infusionsoft by Keap Encrypted Key in Infusionsoft under the main menu, Admin, Settings, Application, API

If you don’t have an Encrypted Key set, enter an API Passphrase and click Save to generate an Encrypted Key.

Once you’ve entered both the App Name and Api Key in FuseDesk, click Connect to link FuseDesk up to Infusionsoft by Keap.

Infusionsoft by Keap in FuseDesk

With your FuseDesk app connected up to Infusionsoft by Keap, you’ll be able to:

  • Automagically link up emails, cases, chats, and more to your Infusionsoft by Keap contacts
  • Import and use your Infusionsoft by Keap Email Templates as FuseDesk Email Templates
  • Leverage all of your Infusionsoft by Keap merge fields and custom fields in your FuseDesk email and note templates
  • Apply Infusionsoft by Keap Legacy Action Sets to Contacts right from FuseDesk cases and automatically with FuseDesk Automations
  • Apply Infusionsoft by Keap Tags to Contacts right from FuseDesk cases and automatically with FuseDesk Automations
  • Achieve Infusionsoft Campaign Builder Goals automatically from FuseDesk Automations
  • Condition FuseDesk Automation based on the contact’s Owner in Infusionsoft by Keap
  • Route FuseDesk cases based on the contact’s Owner in Infusionsoft by Keap
  • Save all of your case history (notes, emails, chats) to the Infusionsoft by Keap contact record
  • Easily invite your existing Infusionsoft by Keap Users to log in to FuseDesk as a rep using their InfusionsoftID
  • Link FuseDesk case history to the right Infusionsoft by Keap User in Infusionsoft by Keap

Try FuseDesk for Free

Ready to Get Started with FuseDesk for Infusionsoft by Keap? Get yourself a free FuseDesk app today and connect to Infusionsoft by Keap!