Fix Your Funnel and FuseDesk

Seamlessly integrate text messaging into Infusionsoft for your business.

Send Conversation Starting Text Messages from Campaign Builder

ALL sales happen in conversations. You want more sales? Have more conversations.

Stop pushing people to buy and start engaging them in text message conversations and watch your profits soar!

Drop a couple text messages that ask conversation starting questions into your existing email only campaigns. It’s that easy!

Have More Live Conversations

All the opportunity is in live texting! Don’t let anyone fool you. If you want to dramatically increase sales, start having 2 way conversations with prospects and customers via text message.

Your prospects have questions, and they need answers before they will buy, but they are afraid to talk to a silver tongued salesperson. Texting is the safe and convenient way for them to resolve their concerns before they buy!

Mobile surveys allow you to gather data from contacts back into Infusionsoft with simple mobile friendly surveys designed to be as simple as possible to fill out for your contacts on their mobile phone.

All the Features You Would Expect and More…

  • Send a text message from Infusionsoft’s Campaign Builder, including custom merge fields and trackable links easier than sending email.
  • Send text messages with up to 10 images, contact cards or videos from Infusionsoft’s Campaign Builder.
  • Mobile pages allow you to create a simple webform that is tied to the trackable link sent in a text message.
  • Send a text message broadcast to contacts based on a tag, similar to an email broadcast in Infusionsoft.
  • Trackable SMS Links allow you to see who taps on links in your text messages and will apply a tag to the contact’s record when they do.

Get FuseDesk

Don’t have FuseDesk yet? No problem! Get your free fully functional FuseDesk app – no credit card required – right now:

How Fix Your Funnel (FYF) Works with FuseDesk

When you get an inbound SMS/MMS text in Fix Your Funnel (FYF), it’ll show up in FuseDesk so that your team can reply to the chat just like any other FuseDesk Chat.

Your outbound replies get sent right back out via your Fix Your Funnel account!

The entire Chat and all chat messages can then be converted to a FuseDesk case and handled just like any other case with the entire conversation and case history getting stored back on the Contact record in Infusionsoft/Keap.

You can even start a new FYF SMS conversation with a contact right from a FuseDesk Case!

Configuring Fix Your Funnel to work with FuseDesk

To use Fix Your Funnel with FuseDesk, you’ll first need to create a FYF API Key.

Next, head to your Live Messaging Settings and click Notification Settings next to the number you’d like to connect to FuseDesk.

Click the Toggle to Forward Live Messages to FuseDesk.

In FuseDesk, click into Chat Settings under Settings and click Add New for Fix Your Funnel. Enter your FYF API Key and Save!