“You just made my girls sooooo happy!! We have a gong in the office we hit when we overcome large hurdles or hit record sales. I wish you could hear it! Thank you so much!”

Ringing a gong to celebrate in the office? Yes.

FuseDesk family member Lacey from Water Chef recently emailed us after we rolled out a new report that she and her support team had been looking for, specifically a report to show case counts by case tag. This would allow them to see how many issues they had over time in various areas, by product, by part number, and more. (Check out the new report in your FuseDesk app under reports!)

One of our Core Values is “We Have Pride, Passion, and a Sense of Ownership in What We Do… and Have Fun Doing It so when we heard the story of Lacey and the team ringing the gong, our team simply loved it.

We emailed Lacey back and asked if they could send us a photo of this gong, and within minutes… she emailed back this photo of her and Jennifer with their office Gong.

[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”]

Water Chef Team Members Lacey and Jennifer and their Gong

Water Chef Team Members Lacey and Jennifer and their Gong

In fact, when we were on a call with their team today and overcame an obstacle having to do with Office 365 email forwarding, they warned us to pull the phone away from our ear as they were about to ring the gong loud enough for the team in the warehouse to be able to hear it, too!

Thanks for keeping things fun, Lacey and team! Making your day made our day![/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]