All you need to do is configure Ring Central to send email notifications to your support address and FuseDesk will handle the rest.
- Log into your Ring Central account and edit your Settings.
- Navigate to Messages
- Click Notifications to configure your support email address and simply enter firstname.lastname@example.org
- Set account options so you can listen to the voicemail audio file, or read the message as text in the body of the email.
- Click Save Changes to save your settings
To test your setup, call and leave yourself a voicemail. Your voicemail should then come right into FuseDesk!