Partner Program Manager

We are high-energy go-getters and we’re looking for a Partner Program Manager who will fit in with our team, practice our values, and provide top notch phone outreach to our partners.

Your Responsibilities

• Engage our partners with phone outreach and quarterly webinars.
• Respond to prospective partner inquiries via email, and telephone in an efficient and effective manner.
• Complete welcome calls to new partners.
• Compose and communicate product enhancements via social media, phone, and email.
• Maintain reliable attendance and punctuality.
• Must be motivated and ready to hit the ground running while consistently following up with the partners.

Your Qualifications

• US, Australia, or Western Europe based.
• Available during US business hours.
• Able to dedicate 10 hours a week to this position.
• Able to chat (via Google Hangouts) and talk on the phone.
• Strong verbal communication and writing skills (English).
• Reliable, responsive, and great at tracking time and project progress.
• Customer oriented, “owns” the customer’s problems, troubleshoots, and is able to solve inquiries of all kinds.
• Ability to learn about our system and self-teach using training videos and documents.
• Familiarity with Infusionsoft is a plus.
• Aligned with our Core Values
• Outgoing, gregarious, and results focused
• Fun to work with

Our Core Values

We Own The Monkey: We own our challenges, and provide holistic, well-rounded solutions.

We Have Pride, Passion, and a Sense of Ownership in What We Do… and Have Fun Doing It: We truly love what we do and that is reflected in our work; at the same time we enjoy creating a fun culture.

We Are Plugged In: We hear our team members, customers, vendors, and partners. We understand their needs. We find solutions. By plugging into our customers’ needs, they help drive our development and growth.

We Practice Kaizen: We believe in and exhibit Kaizen – continuous, never ending improvement – in ourselves as individuals, as a company, and as a product.

We Value Family: Our workplace allows us to spend time with our families, our service allows our customers more time with their families, and we treat our customers like family.

We Do The Right Thing: We strive to do the right thing every time and innately know what that means. We honor our commitments and make good on our promises.

When We Do Something, We Do It Right: It’s easy to just take action quickly; we strive to make the right decision for the long term.