Each time that you log into FuseDesk, we’ll ask you to login using your email and password. For some users, this may be your KeapID and Keap Password.
Security Matters
All of your FuseDesk activity is sent over SSL. This activity includes logging in with your KeapID and password.
Your actual password is never sent through to Keap. Only the encrypted version of your password is sent over to Keap to authenticate your account. At no time do we at FuseDesk log into any of your Keap apps using your KeapID or password from the login screen.
Tech Talk
If you want to talk tech, your email password is sent to us via SSL, and an MD5 hashed version of your password is authenticated against your Keap app to verify that your KeapID and hashed password are valid. The hash can’t be used to log into an Keap app as you need the actual password to login.
You should, of course, always have a good, random, long, and unique password for everything you use, including Keap.