Win more raving fans with the only helpdesk you’ll ever need.
An easy to use customer service platform for all channels.
From your very first support rep to one hundred—and beyond!
Unites your channels, teams and reporting.
Everything in one place.
Unify email, live chat, phone, SMS, Facebook Messenger, and Instagram DM.
Free up more time.
Easy to use templates and workflow automation.
Keep customers smiling.
Reports help predict what keeps them happy.
Businesses Love FuseDesk
“We had terrible customer service; client questions went into black holes. We had unhappy clients and refunds. That all dramatically changed when we implemented FuseDesk! In fact, we constantly get rave reviews for customer service. ROI is equally important and FuseDesk allowed us to handle over 5,000 customers with one support person.”
Frequently Asked Questions
FuseDesk beautifully integrates with tons of Membership Site platforms. We have a free WordPress plugin that links up your WordPress based membership site directly to your FuseDesk app. If you’re on another platform, a simple web form is all it takes for members or prospects to open new cases.
We integrate easily with AccessAlly, Memberium, iMember360, WishList, WisP, Customer Hub, and more!
FuseDesk was built for CRMs and we integrated deeply with Infusionsoft, Keap, ActiveCampaign, and Ontraport. For example, your team can often log into FuseDesk using their CRM credentials, all contact data is linked to your CRM contacts, your team can access CRM email/note templates, tags, automations, e-commerce data, and more!
Yes! FuseDesk works great with virtual teams. With our Team Presence, everyone can see who on your team is online, on a call, wrapping up a call, or offline at any given moment. You can also see what each team member is up to and with the Recent Activity Feed, support managers and business owners can keep an eye on the live play-by-play of support activity. Times are event relative which keeps things clear in any timezone around the world.
Yes! FuseDesk has a native Live Chat client that embeds directly onto your website, sales page, opt-in page, membership site, shopping cart, and more. Connect to your customers where they are.
FuseDesk natively connects with Facebook Messenger, Instagram, SMS, and more so when your prospects and customers are looking for you, you can meet them right where they are. Convert more prospects, close more deals, and support and delight your customers.
FuseDesk is billed per seat and ranges from $59/mo down to $39/mo per seat used. You only need one seat per team member handling cases in FuseDesk, so not everyone in your company will need a seat.
Check out FuseDesk Plans and Pricing to learn more.
Yes, you can get started with the free version of FuseDesk. You do not need a credit card and there isn’t a time limit!
The first and only helpdesk you’ll ever need.
Focus on your customers, not your software. Try FuseDesk absolutely free. No credit cards. No time limit. No obligations. You’re going to love FuseDesk, the new way to helpdesk.