How does FuseDesk Compare to FreshDesk?
FuseDesk is your alternative to FreshDesk. An easy to use customer service platform for all channels.
Easy set up, no credit card required!
Unlimited live chat. Customers can get help, send reviews, set appointments, and more. The possibilities are endless!
Web & Mobile
Engage customers on desktops or mobile devices. All messages get routed and tracked!
Brand your widgets by color, style, icon and more. More than one brand? Unlimited licenses!
Quick Onboarding, Setup, and Admin
Built for Humans
FuseDesk is quick to onboard and manage.
Goodbye complex settings, difficult to find options, and costly onboarding.
Find your fresh with easy to customize departments, centralized options, and personalized support there for you when you need it most.
Integrate & Automate
Empower your agents to personalize
FuseDesk natively connects to your chat and CRM apps – like Keap, Infusionsoft, Ontraport, and ActiveCampaign – for an integrated approach to sales and support. No third party add-ons needed!
Smart snippets and templates can autofill your live chat messages. Auto-import your data from CRM so agents can help customers more effectively.
Simple, Transparent Pricing
Hello, Easy Pricing
FuseDesk has refreshingly simple per seat pricing. No costly add-ons, line item uncharges, hidden fees, or complex plans.
Simply choose the plan that’s right for you with the power you need at a fraction of your current costs.
Everything you need is including, like powerful reports, bulk actions, automations, and more!
Fast Resolutions & Automation
Automations and Workflows
FuseDesk empowers your team to instantly find cases by tag, live search in a case queue, quickly create and save advanced case searches, bulk reply and update with ease, manage cases and tasks in Kanban Boards and workflows, and automate so much more. Now that’s fresh!
GO BEYOND CHATTY
Make it personal.
Free two-way integration with your CRM—only from FuseDesk!
Live chats can use
data from your
CRM and keep
track of chat
Agents can see the
big picture during
chats, to help
start chats. You
can send targeted
Better data and
the personal touch
“My client’s Customer Support Manager has fallen in love. She sees the huge gains over ZenDesk: the bulk replies, the immediate access to the CRM contact record, the access to CRM email templates…”
Red Beard Consulting
Upgrade from FreshDesk Today
Focus on your customers, not your software. Try FuseDesk absolutely free. No credit cards. No time limit. No obligations. You’re going to love FuseDesk, the new way to helpdesk.
- FREE TRIAL!
- EASY SET UP
- NO CREDIT CARD REQUIRED